Iraq
Global
Egypt
Global
Iraq
Egypt
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Call Center Agent
Operations
Iraq
Call Center Agent
About the role
Accurate checking of the daily log on a timely manner.
Escalate of complaints to the concerned party to solve it as quickly as possible.
Zero mistakes in card transfers will avoid sending cards and pins to the wrong branches.
Requirements
Educational Requirements
Bachelor’s degree
Experience, Knowledge, and Technical Skills
Electronic payment & card services
Experience as a call center officer
Competencies Required
Moral Values Orientation
Performance Excellence
Problem Solving
Customer Service Excellence
Delegation Skills
Teamwork
Communication Skills
Customer Service
Decision Making
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